Welcome to Mission Beard! We put a great deal of care and attention into each and every one of the products you see listed on our store.
However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or full refund.
Alternatively, if you've bought a bottle of beard oil and you're not happy with the scent, we'll swap it to another fragrance of your choice (subject to availability) free of charge.
Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 60 days of the purchase date. All returned items must be in new and unused condition, in original packaging and with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at hello@missionbeard.com or reply to your order confirmation email. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
Returns
Mission Beard Grooming Co.
59 Chase Farm Close
Southampton
Hampshire
SO322UB
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 2 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
hello@missionbeard.com
Please note
Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Alternatively, reach out via online chat.